1. Information we collect
Information you give us
- Your name, email address and business details.
- Your product profile: offers, prices, audience, testimonials, brand voice and links.
- Content you upload or create in Automify, such as text, images and video.
- Details you submit through forms on our website, such as the early access form.
Information from social accounts you connect
When you connect Facebook, Instagram, YouTube, X or TikTok, that platform asks for your permission and then gives us an access token plus basic account information, such as the account or Page name, its ID and its profile picture. We use only the permissions you grant: to publish posts you approve and to read the performance of those posts. We never see your social media passwords.
Information collected automatically
Basic technical data such as your browser, device, pages visited and error logs, used to run and secure the service.
2. How we use information
- To provide Automify: generate drafts, schedule them and publish the posts you approve.
- To show you how your posts perform and improve future drafts for your account.
- To send service emails about your account, and marketing emails only if you agreed to receive them.
- To keep the service secure, prevent abuse and meet legal obligations.
3. AI processing
To create drafts, we send your product profile and the content you provide to AI service providers, such as Anthropic, OpenAI and image or video generation providers. We send only what is needed for the task. AI output can be inaccurate, so every post is shown to you for approval before it is published.
4. How we share information
We do not sell your personal information. We share it only:
- With service providers who help us run Automify, such as hosting, database, email and AI providers, under agreements that limit their use of it.
- With the social platform you choose, when you approve a post for publishing there.
- When required by law, or to protect the rights and safety of our users or others.
- As part of a merger, sale or transfer of our business, with notice to you.
5. Platform-specific terms
Facebook and Instagram
Data we receive through Meta's APIs is used only to provide the features you request, in line with Meta's Platform Terms.
YouTube and Google
Automify uses YouTube API Services. By connecting YouTube, you agree to the YouTube Terms of Service and the Google Privacy Policy. You can remove Automify's access at any time from your Google account permissions page. Our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.
X and TikTok
Data we receive from X and TikTok is used only to publish your approved posts and report on them, in line with each platform's developer terms.
6. How long we keep information
We keep your information while your account is active. When you disconnect a social account, we delete its access token. When you ask us to delete your account, we delete your data within 30 days, except where the law requires us to keep it. See Data Deletion for how to ask.
7. Your choices and rights
You can ask to access, correct or delete your personal information, withdraw consent to marketing emails, and disconnect any social account at any time. Under Canadian privacy law, you may also contact the Office of the Privacy Commissioner of Canada if you have a concern we haven't resolved.
8. Security
We protect information with encryption in transit, secure storage of access tokens and limited staff access. No system is perfectly secure, but we work to protect your data and will notify you of a breach as the law requires.
9. Children
Automify is for businesses and is not directed to anyone under 18. We do not knowingly collect information from children.
10. Where information is processed
We are based in Canada. Some of our service providers process information in other countries, including the United States, where it may be subject to local laws.
11. Changes to this policy
We will post any changes on this page and update the date above. For significant changes, we will also notify you by email.
12. Contact us
Hub Centric MSI, Ontario, Canada. Email: support@automify.net